Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:
I AM VERY PLEASED WITH THE SERVICES I RECEIVED WITH CHEAP JAIL CALLS. EVERYONE WAS ALWAYS SO POLITE AND HELPFUL. I WOULD RECOMMEND THIS COMPANY TO EVERYONE WHO HAS A LOVED ONE IN A PRISON FACILITY. THANK YOU SO MUCH FOR ALL THE HELP. THIS COMPANY HAS AFFORDABLE SERVICES.
Date of Posting: 16 September 2016
Posted By: MABEL DECOTEAU
I truly thank you for you service. I have recently closed my account but your service was great. Thank you for assisting me in placing phone calls to the inmate involved.
Date of Posting: 25 April 2016
Posted By: Wilhelmina Robinson
I have been using Cheapjails for almost 2 years. The service has been excellent. No problems with the calls and customer service has been excellent. Thank you for having made my life a little easier!
Date of Posting: 07 November 2014
Posted By: Carol
AFTER ALMOST 5 YEARS OF USING YOUR SERVICES HAVE ONLY GOOD AND POSITIVE COMMENTS ABOUT YOUR COMPANY AND CUSTOMER SERVICES. JASON, JOSH, JOEL, JOHN ALL THE J'S I HAVE DEALT WITH HAVE BEEN SUPPER. THANK YOU ALL FOR GIVING US THE HELP, SERVICE AND SUPPORT TO MAKE THE TIME GO EASIER SO WE CAN KEEP IN TOUCH WITH OUR LOVED ONES WHILE THEY ARE FAR AWAY.
Date of Posting: 16 September 2014
Posted By: Mercedes See
I have not used CheapJailCalls.com yet but they have some awesome customer service! Can't get no better than that!! I feel comfortable using CheapJailCalls.com!
Date of Posting: 14 September 2014
Posted By: Jessica
TODAY IS A SAD DAY BUT ALSO A REAL HAPPY ONE.IT IS SAD BECAUSE AFTER 4 YEARS IT IS TIME FOR ME TO SAY FAREWELL IT IS HAPPY BECAUSE I GET MY DAUGHTER BACK HOME.THIS MESSAGE IS TO JAMES AND THE CREW. I HAVE BEEN A CUSTOMER SINCE 2010 AND I AM A SATISFIED CUSTOMER.YOU GUYS PAST AND PRESENT ARE WONDERFUL.YOUR SERVICE IS GREAT YOUR CUSTOMER SERVICE IS AWESOME. IT WAS SO NICE TO BE ABLE TO CALL IN WITH A QUESTION AND GET AN ANSWER RIGHT AWAY IF I LEFT A MESSAGE WITHIN MINUTES I GOT A RETURN PHONE CALL. DURING VISITS WITH MY DAUGHTER WAITING TO GET PROSSESSED THROUGH IF PEOPLE WERE TALKING ABOUT HOW EXPENSIVE GTL WAS I ALWAYS GAVE YOUR NUMBER AND I TOLD EVERYONE I HAVE AWESOME PHONE SERVICE.SO JAMES AND CREW I WILL STILL RECOMMEND YOU TO PEOPLE I COME IN CONTACT WITH I APPRECIATE ALL THE HELP AND SUPPORT AND THE MONEY SAVED. SO I MUST SAY FAREWELL IT HAS BEEN A PLEASURE DEALING WITH CHEAPJAILCALLS.
Date of Posting: 18 August 2014
Posted By: LORI GETTLE
Its good deal
Date of Posting: 16 July 2014
Posted By: Linton
OH MY!!! I have not gotten this great of customer service - well in forever. Jason was amazing. I haven't even gotten a phone call from my loved one yet, but Jason made me feel very confident that this will work REGARDLESS of what the VERY RUDE Securus representative said! GREAT JOB!!!
Date of Posting: 31 May 2014
Posted By: Candie
Cheap Jail Calls service is great way to talk with love ones long distance at an affordable cost. Customer Service was always helpful and corrected the issue. I only had the service for one month because my love one transferred locally. When I called to close my account Juan was very helpful and he told me that I would receive a email confirmation of my canceled account. I'm using it right now to do this survey. I will refer people to their service.
Date of Posting: 16 March 2014
Posted By: Yolanda Curry
I just set up an account. My Customer Service Representative was Jason. He was superb. Kind, compassionate and very informative. I am anxious to start using this service. So far I am very pleased and would recommend this to all who needs to receive call from a correctional facility to speak to their loved ones.
Date of Posting: 08 March 2014
Posted By: Kathy Brookens
Cheap Jail Calls is a great company!! Their customer service is wonderful. If you're looking to save on calls to your loved one, they are THEE company to go with!!!
Date of Posting: 05 March 2014
Posted By: Alicia
I've had this service for about a year. At one point I had to cancel and ask for a refund as my friend was in transition and we were not sure how long he would be in the classification center. I was refunded everything promised and in a timely manner. I knew if my friend would be in a facility that CJC could offer their services there was no doubt I would be back. As much as I would prefer my friend to be home, CJC has made life a lot easier. A 20 minute call went from 12.00 to 2.03 ! Thank you all ! and especially Juan who was so great and helpful ! God bless you guys for running a great honest service ! Potential customers that are researching companies I have one suggestion . Check the BBB . These guys have an A rating . Many others go from F- to at best a C . Not sayng there will not be possible glitches, but if they occur , I have faith these guys will make it right !
Date of Posting: 29 January 2014
Posted By: Elaine Pruitt