Wednesday, 09 March 2011 04:46

Why CheapJailCalls.com?

Written by Jail Phone
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Why CJC?  It's Simple.

 

Receiving inmate calls can be stressful enough without worrying about navigating the inmate calling process. Most people have never received inmate telephone calls before. You want a knowledgeable staff that can provide you with all of the details quickly and answer all of your questions professionally. You want to deal with a company you can trust. In over two years of business Cheap Jail Calls has acquired an unmatched reputation for reliable service and quality support. Don’t take our word for it. Read our customer reviews and see for yourself or go to our Facebook page and see the faces of some of those same customers. Still not satisfied? We gladly provide you with an opportunity to review our Better Business Bureau rating so that you can decide for yourself. 


These are just some of the benefits of our service:

 

Hassle free activation - When you activate a calling account with CheapJailCalls.com we make it easy.  This is how the process works.  When you call our office we ask a few basic question to be certain that we can save you money on your inmate phone calls.  If we cannot save you money we will not activate an account.  After a brief qualification process we will take your information and have an active local number available for your use in minutes.  No waiting around for hours or even days for a call back like some companies.

Low Price. You are only charged for the minutes you use.  Not only is our pricing competitive but we charge the same price no matter which jail or prison you would like to connect with.  It is the same service so why do some companies charge you more money for some correctional facilities than they do for others? 

Live Customer Service. Many times customers activate service with a company that requires them to complete the process via e-mail.   All the promises in the world do not make a difference if the inmate telephone service you choose does not answer the phone when you have questions or complications.  With Cheap Jail Calls you will get free live support throughout the life of your account.  We are available from 8 a.m. - 10 p.m. 7 days a week (yes, that includes weekends) to answer any questions you might have.  What are you waiting for? Call us today, at 1.800.526.1170, and find out for yourself.

Instant activation. You want service as soon as possible and we can deliver.  We will provide you with a new local number within 30 minutes of activation so that you start saving money on your inmate calls right away.  Some companies ask you to sign up on line or by email.  Meanwhile you sit in the dark wondering when you will get your local number and how soon you can receive inmate calls.

Easy to purchase additional talk time. You can access your account and add funds at any time.  Just click the "My Account" button at the top of the page to log in.  We require a $10.00 minimum transaction for payments processed online and through our automated telephone system.  When speaking to staff to process a payment, $15.00 is the minimum requirement.

Friendly knowledgeable staff.  We are here to help you with any questions you might have both before and after sign up.  The process of receiving inmate calls can be very confusing and you need someone you can count on to give you all of the information you need to get started.

Easy account access and bill payment. Access your account online and add funds anytime you wish.  When paying with credit or debit we can set up your account with automatic renewal so you do not have to worry about missing a payment.  Also, feel free to ask us about our auto-replenish feature that will allow you to be billed automatically whenever your account reaches a balance you choose.

We keep you informed. When your balance reaches $5.00 or less your will receive an e-mail alert.  You can then login to your account on line or contact us to add funds.

Add additional lines. You can add as many lines to your account as you wish for just $2.99 per month for each additional number.

Low cost international calling. We provide the lowest possible cost for inmate telephone calls made to international destinations.  Take a look at our international calling page for rates to the numerous land and mobile destinations we serve.

Cancel anytime. You are under no obligation to use our service for any period of time.  You can end your month-to-month service whenever you like.  Long term calling plans can be cancelled also but they will be prorated for the cost of a month-to-month calling plan before a refund is made.  We just ask that you give us three days’ notice so that we can end your service and you do not get billed for the next month.

Receive prepaid collect calls on your cell phone. Some companies will not allow you to receive inmate telephone calls on your cell phone.  No more having to wait at home for your inmate to call.  Our service can help you stay in touch while on the go by connecting our local number to your mobile phone.

No hassle changing numbers when the inmate transfers. Inmates get transferred often and you want to be sure that you will continue to receive your inmate calls with out any break in your service.  When your inmate gets to their new destination, just contact us and we will replace all of your local numbers at a cost of $2.99 each. 

Control your spending limit. Our customers save a lot of money on calls which means the inmate calls more often.  Having online access to your account will allow you to add funds as necessary and enable you to control the amount of money you spend on inmate calling.

Easily change your destination number. Occasionally customers change their home or cellular number.  No problem!  Just give us a call and we will connect our service to your new number any time at no extra charge.  Please keep in mind that if there is an excessive amounty of requests for number changes, CheapJailCalls.com reserves the right to charge $2.99 for each request.

Unmatched reputation.   We have the best reputation in the business.  Don't take our word for it!  Check our BBB listing and see for yourself.  

Read 21791 times Last modified on Monday, 07 July 2014 21:44
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