The Unlimited Calling Plan is the perfect package for people who need to stay in touch often. When a loved one is incarcerated they can be under heavy stress and feel the the need to communicate often. With an unlimited calling plan you will enjoy unlimited access to a local number we provide at a cost of $29.99 monthly. If you plan to speak with your loved one more than 600 minutes a month (Fourty 15 minute calls) the unlimited calling plan provides an additonal savings over the Pay-As-You-Go calling plan.
Stop Time Rationing - No more keeping track of your minutes and worrying if you have money left on your account to receive inmate phone calls! Rest easy knowing that one payment is all that it takes to get through the entire month.
24 / 7 Account Access - When you activate your account a representative will provide you with login credential for your online account. Conveniently add funds, check your balance, and view your call history anytime. Login to your account 24 hours a day by clicking or tapping the 'My Account' button found on our menu bar at the top right corner of our website. Also, feel free to check your balance or add funds by calling us toll free at 1.800.526.1170 and listening to the prompts.
Low Stress Account Management - To ensure that there are no missed payments or disruption in your service, all accounts with CheapJailCalls.com are set with automatic bill payment using the credit or debit card you have on file. No need to remember renewal dates or set aside time each day to manage your account. If you should decide that you would prefer to opt out of automatic bill pay and wish to make manual payments, for any reason, please, ask a customer service representative for your account login credentials so that you can access your online account.
Add Additional Lines At Any Time - Staying in touch during this time is important and we make it easy for you. Others wishing to speak to your inmate can add additional lines to your Unlimited calling plan during activation, or at any time after, simply by calling our office and requesting additional local numbers be added to your account. Cost is $29.99 per line each month and will be deducted from your account balance upon activation and then on your original account renewal date each month. All lines on the account share the same account balance.
When activating an Unlimited calling plan with CheapJailCalls.com we will provide you with one local number and unlimited minutes of talk time for one month. This cost does not include the one time, non refundable, activation fee of $9.99 that is added to the total cost for all new customers account activation.
Please keep in mind that the Unlimited Calling Plan is offered as a monthly subscription and payment must be made before your renewal date each month in order to continue service. Please take the time to take a look at some of our other available resources for more information about our service.
The Pay-As-You-Go calling plan is the perfect package for people who do not intend to receive a large volume of calls, those individuals on a fixed income and people who do not like being locked into a payment date each month. With the Pay-As-You-Go calling plan, we provide you with a local number for $2.99 per month. Whenever your inmate dials the provided number, $0.05 per minute will be deducted from your prepaid CheapJailCalls.com account balance. Those who intend to receive more than 600 minutes worth of calls (Forty 15 minute calls) should explore the Unlimited Calling Plan.
Add Additional Lines At Any Time - Staying in touch during this time is important and we make it easy for you to do so. If you have other people who wish to speak to your inmate you can add additional lines to your Pay-As-You-Go calling plan during activation, or at any time after, by simply calling our office and requesting that the additional local numbers be added to your account. The cost is the same, $2.99 per line each month and will be deducted from your account balance upon activation and then on your original account renewal date each month. All lines on the account share the same account balance that is available.
Trouble Free Renewal - Renewing your account each month is easy. When your account is set for renewal each month our system will automatically deduct $2.99 from your account for the cost of each number you were issued. As long as you have funds on your account to cover the cost of the monthly line charges you will never experience a disruption to your service.
Free Rollover Minutes - Never worry about lost account balances. With the exception of your monthly line charge, all money added to your account remains until used.
Payment Flexibility - When activating a Pay-As-You-Go calling plan a customer service representative will help you determine how many minutes best meet your needs. To ensure that there are no missed payments, or disruption in your service, all accounts with CheapJailCalls.com are set with automatic bill payment for the amount of your initial payment using the credit or debit card you have on file. No need to remember renewal dates or set aside time each day to manage your account. If you should decide that you would prefer to opt out of automatic bill pay and wish to make manual payments, for any reason, please, ask a customer service representative for your account login credentials so that you can access your online account. This way you are not locked into a specific payment date each month and have the ability to add fund when your financial situation allows for it.
24 hour account access - When activating your account a representative will provide you with login credential for your online account so that you can add funds, check your balance, and view your call history. You can login to your account 24 hours a day by clicking or tapping the 'My Account' button at the top right of our website. Also, feel free to check your balance or add funds by calling us toll free at 1.800.526.1170 and listening to the prompts.
The minimum payment to open a Pay-As-You-Go calling plan is $17.99. That will provide you with 1 local number and 300 minutes of talk time. This cost does not include the one time, nonrefundable, activation fee of $9.99 that is added to the total cost of all new account activations.
Please keep in mind that the Pay-As-You-Go calling plan is offered as a monthly subscription and you must have funds available to cover your line charges on renewal date each month in order to continue service. Please take the time to take a look at some of our other available resources for more information about our service.
Balance: This number reflects the total amount of funds available on your account to receive calls. If your balance begins with a minus sign (-) that is a good thing. It indicates a credit. All Pay-As-You-Go accounts will have the balance available for reciving phone calls. If you are taking advantage of our Unlimited calling plan your balance will be zero unless you have paid in advance for additional months.
Credit Limit: This is always -0.50 indicating that you must always have a minimum of 50 cents on your account at all times to receive phone calls. (This does not apply to Unlimited Calling Plan customers.)
Available funds: This is the amount of money available to receive phone calls. This amount reflects your balance minus the 50 cent credit limit (Unlimited Calling Plan customers will have a $0.00 balance.
Phone Lines Balance: This is the amount of money used by each line on your account to date.
Recent Calls: This is a list of your last 5 phone calls. All calls are shown in two legs. The first leg is the inbound leg in which your inmate dials the number we have provided and the call enters our network. The second leg is the outbound leg in which the call leaves our network and connects to your line.
Recent Calls Duration: This is the length of your call and billed in 6 second increments. When calls are logged in short durations it is normally because the inmate attempted to call you and received voicemail or ringtone. These charges are minimal, however, the cost of these attempts can add up if your inmate is prone to making multiple attempts on your line(s). To minimize this cost, it is advised to limit the length of your ringtone or voicemail.
Recent Calls Cost: This is the cost for each leg of the call. When both legs are added together it will total 5 cents per minute for your call. For international calls, the cost of calls will vary depending upon destination. Feel free to check out our international rates on our website on our International Inmate Calling page.
Your xDR History
Payments: The amount of money you have paid Cheap Jail Calls since your account was activated.
Subscriptions Charged: This is the total cost of all active telephone numbers since your account was activated. Each phone number is $2.99 per month and will be deducted from your account balance each month on your activation date. This is included in your normal monthly subscription fee. For example, when you pay $17.99, $2.99 is used to cover the cost of your number and the remaining $15.00 pays for your minutes. ($15.00 ÷ $0.05 per minute = 300 minutes) Some of our customers are on a fixed income and cannot set their accounts for automatic bill pay. This affords them the opportunity to pay their bill whenever they like without risking an overdraft on their bank account. As long as there is -$2.99 on the account to cover the cost of each phone number on the account’s renewal date you can add funds to your account whenever you like.
Services Charged: This is the total cost of your talk time. Dividing this number by .05 will give you the total amount of minutes used in the last 70 days.
Cleaned Up Transactions: Your call history reflects the last 70 days of calls received. Cleaned up transactions is the amount of money you have spent before the first call shown on your call history.
Total: This is your remaining balance after deducting the cost of service from your total payments.
Subscriptions: This reflects the time and date that your account is auomatically billed $2.99 for the cost of your telephone number(s). This section also show the time and date that amount was automatically billed on your account.
Subtotal: Please keep in mind that all calls are shown in two legs. The amount of minutes shown in your subtotal reflects the combination of inbound and outbound minutes. Divide your minutes by 2 if you would like to know how many minutes you have actually used.
Important Note: After adding funds to your account, please, do not click the back button or refresh the page. Doing so can result in duplicate payments. If you wish to view your balance after making a payment please logout and log back in again.
Blocked Call Resolution
Calls from a correctional facility may be restricted from your line for the following reasons:
CheapJailCalls.com has a long-standing commitment to safeguarding the privacy of information entrusted to us. The privacy principles and procedures set forth below are intended to tell you how we collect, use, and distribute user information via our primary public website (www.CheapJailCalls.com). This statement also applies generally to all web sites operated by CheapJailCalls.com (and its affiliates). This statement does not cover information collected from sources other than CheapJailCalls.com web sites. Specific CheapJailCalls.com Sites and Services.
CheapJailCalls.com is owned by Verdandi Enterprises which offers a wide variety of products and services, and operates through a number of web sites. Many of these have their own privacy statements that describe the specific data collection and use practices of the particular product, service, or site. We encourage you to review the privacy statements for those sites, services and products that you use. Unless more-specifically addressed (or to the extent otherwise provided) in those other privacy statements, the terms of this General Privacy Statement govern your interaction with CheapJailCalls.com.
If you use this website, personally identifiable information about you may be collected and processed by CheapJailCalls.com employees. In general, we only collect such information (such as your name, address, phone number, e-mail address, and type of business) when you knowingly provide it to us. Additionally, CheapJailCalls.com may automatically collect or process personally identifiable data (such as your Internet domain or IP address) as part of the operation of this website or during the course of your activities on or use of this website. In nearly all cases this data may be collected or processed by, and transferred to, CheapJailCalls.com facilities in the United States and in other countries where CheapJailCalls.com does business; the data is then subject to the legal systems of those countries. By using this website (which resides in part on servers located in the United States), you unambiguously consent to any collection, processing, transfer or use of any personal data. If you do not consent to any collection, processing, transfer or use of such information, please discontinue use of this website.
Without the user's consent, CheapJailCalls.com will not sell, trade, or disclose the user's personally identifiable information to third parties that want to market products to the user. However, CheapJailCalls.com may disclose information to third parties assisting us in carrying out a transaction or providing a service for you (e.g., packaging, sending and delivering purchases and information to you, clearing credit card transactions, or performing statistical analyses of our services), or in connection with merger and acquisition discussions. Additionally, CheapJailCalls.com may disclose information when required by subpoena, search warrant, or other legal process, or in response to activities that are unlawful or a violation of CheapJailCalls.com rules for use of the website, or to protect and defend the rights or property of CheapJailCalls.com.
CheapJailCalls.com has implemented technological and operational security processes to protect your personally identifiable information from loss, misuse, alteration or unintentional destruction. While no security measure can guarantee against compromise, CheapJailCalls.com regularly reviews and updates its security measures in an effort to provide appropriate security for all information held by CheapJailCalls.com.
CheapJailCalls.com reserves the right to change, modify, or update this statement at any time without notice. We indicate the date of the current statement below, so you know when it was last updated.
CheapJailCalls.com wants to maintain only accurate information about users of the site. You can request individual information that has been gathered about you by contacting CheapJailCalls.com. Upon receipt of appropriate identification information, CheapJailCalls.com will provide you with access to the personally identifiable information that it maintains about your use of CheapJailCalls.com web sites or which you have supplied to CheapJailCalls.com via a CheapJailCalls.com website. If you find factual inaccuracies, please notify CheapJailCalls.com so that they may be corrected.
CheapJailCalls.com will not retain your personal information longer than is necessary for the purpose it was collected.
CheapJailCalls.com takes children's privacy seriously. CheapJailCalls.com asks children under the age of 13 not to send any personally identifiable information to CheapJailCalls.com web sites without the consent of their parents or guardians. CheapJailCalls.com encourages all parents and guardians to instruct their children in the safe and responsible use of personal information on the Internet. CheapJailCalls.com will not knowingly collect, use, or disclose to third parties any personal information collected from children, and we are committed to complying with applicable laws and requirements, such as the United States' Children's Online Privacy Protection Act (COPPA).
We provide links to third party sites. Since we do not control these web sites, we encourage you to review the privacy statement posted on these (and all) third party sites. CheapJailCalls.com is not responsible for the privacy statements or practices of sites and services controlled by other companies or organizations.
Customers should direct comments or questions regarding this statement to their CheapJailCalls.com representative; employees to their Personnel representative; all other inquiries should use the contact page.
Cheap Jail Calls will help you save money on inmate phone calls to hundreds of destinations worldwide. Please take a look at the table below to find the rates for the country your inmate will be calling. The cost of our 300 minute calling plan includes $2.99 for the cost of one telephone number.
All calls made to destinations outside of the U.S. will be billed at a 30 second minimum and then every 6 seconds thereafter with the exception of Mexico. All calls to Mexico are billed in 60 second increments.
For further information about international calling, or to set up an account, feel free to contact us at 1.800.526.1170 8 a.m. - 10 p.m. 7 days a week.
|Abkhazia||0.27 per minute||0.27 per minute|
|Afghanistan||0.34 per minute||0.34 per minute|
|Albania||0.29 per minute||0.48 per minute|
|Algeria||0.24 per minute||0.50 per minute|
|American Samoa||0.83 per minute||0.83 per minute|
|Andorra||0.09 per minute||0.26 per minute|
|Angola||0.17 per minute||0.17 per minute|
|Anguilla||0.27 per minute||0.42 per minute|
|Antarctica||1.90 per minute||1.90 per minute|
|Antigua and Barbuda||0.30 per minute||0.41 per minute|
|Argentina||0.08 per minute||0.20 per minute|
|Armenia||0.24 per minute||0.33 per minute|
|Aruba||0.31 per minute||0.31 per minute|
|Ascension Island||2.09 per minute||2.09 per minute|
|Australia||0.09 per minute||0.11 per minute|
|Australia - Territories||1.99 per minute||1.99 per minute|
|Austria||0.09 per minute||0.09 per minute|
|Azerbaijan||0.32 per minute||0.44 per minute|
|Bahamas||0.18 per minute||0.22 per minute|
|Bahrain||0.14 per minute||0.14 per minute|
|Bangladesh||0.10 per minute||0.10 per minute|
|Barbados||0.37 per minute||0.49 per minute|
|Belarus||0.45 per minute||0.45 per minute|
|Belgium||0.10 per minute||0.10 per minute|
|Belize||0.32 per minute||0.32 per minute|
|Benin||0.33 per minute||0.33 per minute|
|Bermuda||0.12 per minute||0.12 per minute|
|Bhutan||0.17 per minute||0.17 per minute|
|Bolivia||0.23 per minute||0.23 per minute|
|Bosnia and Herzegovina||0.21 per minute||0.48 per minute|
|Botswana||0.19 per minute||0.32 per minute|
|Brazil||0.10 per minute||0.17 per minute|
|British Virgin Islands||0.29 per minute||0.49 per minute|
|Brunei||0.13 per minute||0.13 per minute|
|Bulgaria||0.12 per minute||0.12 per minute|
|Burkina Faso||0.43 per minute||0.43 per minute|
|Burma (Myanmar)||0.26 per minute||0.26 per minute|
|Burundi||0.63 per minute||0.63 per minute|
|Cambodia||0.14 per minute||0.14 per minute|
|Cameroon||0.30 per minute||0.42 per minute|
|Canada||0.06 per minute||0.06 per minute|
|Cape Verde||0.31 per minute||0.43 per minute|
|Cayman Islands||0.21 per minute||0.34 per minute|
|Central African Republic||0.61 per minute||0.61 per minute|
|Chad||0.77 per minute||0.77 per minute|
|Chile||0.11 per minute||0.11 per minute|
|Chile - Rural areas||1.25 per minute||1.25 per minute|
|China||0.07 per minute||0.07 per minute|
|Christmas Island||0.09 per minute||0.09 per minute|
|Cocos (Keeling) Islands||0.09 per minute||0.09 per minute|
|Colombia||0.12 per minute||0.16 per minute|
|Comoros||0.50 per minute||0.65 per minute|
|Cook Islands||1.70 per minute||1.7 per minute|
|Costa Rica||0.11 per minute||0.14 per minute|
|Croatia||0.08 per minute||0.15 per minute|
|Cuba||1.05 per minute||1.05 per minute|
|Cyprus||0.22 per minute||0.12 per minute|
|Cyprus North||0.23 per minute||0.23 per minute|
|Czech Republic||0.10 per minute||0.17 per minute|
|Democratic Republic of the Congo||0.60 per minute||0.60 per minute|
|Denmark||0.10 per minute||0.10 per minute|
|Diego Garcia||1.70 per minute||1.70 per minute|
|Djibouti||0.51 per minute||0.51 per minute|
|Dominica||0.39 per minute||0.39 per minute|
|Dominican Republic||0.10 per minute||0.17 per minute|
|East Timor||1.29 per minute||1.29 per minute|
|Ecuador||0.19 per minute||0.32 per minute|
|Egypt||0.18 per minute||0.18 per minute|
|El Salvador||0.27 per minute||0.27 per minute|
|Equatorial Guinea||0.39 per minute||0.39 per minute|
|Eritrea||0.31 per minute||0.31 per minute|
|Estonia||0.10 per minute||0.42 per minute|
|Ethiopia||0.34 per minute||0.34 per minute|
|Falkland Islands||1.60 per minute||1.60 per minute|
|Faroe Islands||0.29 per minute||0.29 per minute|
|Fiji||0.28 per minute||0.28 per minute|
|Finland||0.14 per minute||0.14 per minute|
|France||0.09 per minute||0.09 per minute|
|French Guiana||0.10 per minute||0.18 per minute|
|French Polynesia||0.40 per minute||0.40 per minute|
|Gabon||0.62 per minute||0.62 per minute|
|Gambia||0.79 per minute||0.79 per minute|
|Gaza Strip||0.26 per minute||0.26 per minute|
|Georgia||0.25 per minute||0.36 per minute|
|Germany||0.09 per minute||0.09 per minute|
|Ghana||0.33 per minute||0.33 per minute|
|Gibraltar||0.12 per minute||0.30 per minute|
|Greece||0.09 per minute||0.09 per minute|
|Greenland||0.69 per minute||0.69 per minute|
|Grenada||0.39 per minute||0.39 per minute|
|GUADELOUPE||0.11 per minute||0.11 per minute|
|Guam||0.09 per minute||0.09 per minute|
|Guatemala||0.21 per minute||0.21 per minute|
|Guinea||0.56 per minute||0.56 per minute|
|Guinea-Bissau||0.63 per minute||0.63 per minute|
|Guyana||0.35 per minute||0.35 per minute|
|Haiti||0.38 per minute||0.38 per minute|
|Honduras||0.22 per minute||0.22 per minute|
|Hong Kong||0.09 per minute||0.09 per minute|
|Hungary||0.10 per minute||0.10 per minute|
|Iceland||0.12 per minute||0.12 per minute|
|India||0.07 per minute||0.07 per minute|
|Indonesia||0.13 per minute||0.13 per minute|
|Iran||0.15 per minute||0.15 per minute|
|Iraq||0.20 per minute||0.29 per minute|
|Ireland||0.09 per minute||0.14 per minute|
|Isle of Man||0.09 per minute||0.09 per minute|
|Israel||0.09 per minute||0.09 per minute|
|Italy||0.09 per minute||0.09 per minute|
|Ivory Coast||0.37 per minute||0.49 per minute|
|Jamaica||0.44 per minute||0.44 per minute|
|Japan||0.09 per minute||0.13 per minute|
|Jordan||0.17 per minute||0.17 per minute|
|Kazakhstan||0.12 per minute||0.24 per minute|
|Kenya||0.20 per minute||0.20 per minute|
|Kiribati||1.40 per minute||1.40 per minute|
|Kosovo||0.19 per minute||0.48 per minute|
|Kuwait||0.14 per minute||0.14 per minute|
|Kyrgyzstan||0.23 per minute||0.23 per minute|
|Laos||0.15 per minute||0.15 per minute|
|Latvia||0.13 per minute||0.13 per minute|
|Lebanon||0.18 per minute||0.28 per minute|
|Lesotho||0.29 per minute||0.29 per minute|
|Liberia||0.55 per minute||0.55 per minute|
|Libya||0.32 per minute||0.39 per minute|
|Liechtenstein||0.16 per minute||0.56 per minute|
|Lithuania||0.10 per minute||0.10 per minute|
|Luxembourg||0.09 per minute||0.09 per minute|
|Macau||0.13 per minute||0.13 per minute|
|Macedonia||0.24 per minute||0.53 per minute|
|Madagascar||0.83 per minute||0.83 per minute|
|Malawi||0.50 per minute||0.50 per minute|
|Malaysia||0.08 per minute||0.08 per minute|
|Maldives||1.20 per minute||1.20 per minute|
|Mali||0.38 per minute||0.49 per minute|
|Malta||0.12 per minute||0.12 per minute|
|Marshall Islands||0.41 per minute||0.41 per minute|
|MARTINIQUE||0.10 per minute||0.10 per minute|
|Mauritania||0.59 per minute||0.59 per minute|
|Mauritius||0.24 per minute||0.24 per minute|
|Mayotte||0.16 per minute||0.16 per minute|
|Mexico||0.09 per minute||0.09 per minute|
|Micronesia||0.29 per minute||0.29 per minute|
|Moldova||0.30 per minute||0.35 per minute|
|Monaco||0.12 per minute||0.52 per minute|
|Mongolia||0.10 per minute||0.10 per minute|
|Montenegro||0.21 per minute||0.49 per minute|
|Montserrat||0.52 per minute||0.52 per minute|
|Morocco||0.09 per minute||0.54 per minute|
|Mozambique||0.14 per minute||0.28 per minute|
|Namibia||0.15 per minute||0.15 per minute|
|Nauru||1.45 per minute||1.45 per minute|
|Nepal||0.18 per minute||0.18 per minute|
|Netherlands||0.08 per minute||0.15 per minute|
|Netherlands Antilles||0.18 per minute||0.23 per minute|
|New Caledonia||0.28 per minute||0.28 per minute|
|New Zealand||0.10 per minute||0.10 per minute|
|Nicaragua||0.19 per minute||0.36 per minute|
|Niger||0.45 per minute||0.45 per minute|
|Nigeria||0.15 per minute||0.15 per minute|
|Niue||1.39 per minute||1.39 per minute|
|Norfolk Island||3.35 per minute||3.35 per minute|
|North Korea||0.99 per minute||0.99 per minute|
|North Yemen||0.24 per minute||0.24 per minute|
|Northern Mariana Islands||0.09 per minute||0.09 per minute|
|Norway||0.09 per minute||0.09 per minute|
|Oman||0.19 per minute||0.36 per minute|
|Pakistan||0.18 per minute||0.18 per minute|
|Palau||0.39 per minute||0.72 per minute|
|Palestine||0.26 per minute||0.26 per minute|
|Panama||0.11 per minute||0.21 per minute|
|Papua New Guinea||0.99 per minute||0.99 per minute|
|Paraguay||0.13 per minute||0.13 per minute|
|Peru||0.08 per minute||0.14 per minute|
|Philippines||0.19 per minute||0.19 per minute|
|Poland||0.10 per minute||0.25 per minute|
|Portugal||0.09 per minute||0.09 per minute|
|Puerto Rico||0.07 per minute||0.07 per minute|
|Qatar||0.27 per minute||0.27 per minute|
|Republic of the Congo||0.53 per minute||0.53 per minute|
|Reunion Island||0.11 per minute||0.24 per minute|
|Romania||0.10 per minute||0.10 per minute|
|Russia||0.13 per minute||0.26 per minute|
|Rwanda||0.48 per minute||0.48 per minute|
|Saint Helena||2.10 per minute||2.10 per minute|
|Saint Kitts and Nevis||0.29 per minute||0.39 per minute|
|Saint Lucia||0.39 per minute||0.39 per minute|
|Saint Martin||0.23 per minute||0.23 per minute|
|Saint Pierre and Miquelon||0.54 per minute||0.54 per minute|
|Saint Vincent and the Grenadines||0.42 per minute||0.32 per minute|
|Samoa||0.83 per minute||0.83 per minute|
|San Marino||0.32 per minute||0.32 per minute|
|Sao Tome and Principe||1.99 per minute||1.99 per minute|
|Saudi Arabia||0.19 per minute||0.19 per minute|
|Senegal||0.55 per minute||0.55 per minute|
|Serbia||0.19 per minute||0.48 per minute|
|Seychelles||0.65 per minute||0.65 per minute|
|Sierra Leone||0.61 per minute||0.61 per minute|
|Singapore||0.08 per minute||0.08 per minute|
|Slovakia||0.10 per minute||0.19 per minute|
|Slovenia||0.13 per minute||0.59 per minute|
|Solomon Islands||1.59 per minute||1.59 per minute|
|Somalia||0.63 per minute||0.63 per minute|
|South Africa||0.12 per minute||0.12 per minute|
|South Korea||0.08 per minute||0.08 per minute|
|South Ossetia||0.26 per minute||0.26 per minute|
|South Sudan||0.56 per minute||0.56 per minute|
|Spain||0.09 per minute||0.09 per minute|
|Sri Lanka||0.19 per minute||0.19 per minute|
|Sudan||0.26 per minute||0.26 per minute|
|Suriname||0.28 per minute||0.38 per minute|
|Swaziland||0.14 per minute||0.26 per minute|
|Sweden||0.09 per minute||0.09 per minute|
|Switzerland||0.09 per minute||0.19 per minute|
|Syria||0.19 per minute||0.24 per minute|
|Taiwan||0.08 per minute||0.17 per minute|
|Tajikistan||0.23 per minute||0.23 per minute|
|Tanzania||0.43 per minute||0.43 per minute|
|Thailand||0.09 per minute||0.09 per minute|
|Timor-Leste||1.29 per minute||1.29 per minute|
|Togo||0.57 per minute||0.57 per minute|
|Tokelau||2.30 per minute||2.30 per minute|
|Tonga||0.89 per minute||0.89 per minute|
|Trinidad and Tobago||0.16 per minute||0.29 per minute|
|Tunisia||0.59 per minute||0.59 per minute|
|Turkey||0.10 per minute||0.23 per minute|
|Turkmenistan||0.24 per minute||0.24 per minute|
|Turks and Caicos Islands||0.24 per minute||0.24 per minute|
|Tuvalu||1.98 per minute||1.98 per minute|
|Uganda||0.45 per minute||0.45 per minute|
|Ukraine||0.20 per minute||0.33 per minute|
|United Arab Emirates||0.24 per minute||0.24 per minute|
|United Kingdom||0.09 per minute||0.09 per minute|
|United States||0.05 per minute||0.05 per minute|
|Uruguay||0.13 per minute||0.27 per minute|
|US Virgin Islands||0.10 per minute||0.10 per minute|
|Uzbekistan||0.13 per minute||0.13 per minute|
|Vanuatu||0.79 per minute||0.79 per minute|
|Vatican||0.09 per minute||0.09 per minute|
|Venezuela||0.10 per minute||0.19 per minute|
|Vietnam||0.14 per minute||0.14 per minute|
|Wallis and Futuna||1.29 per minute||1.29 per minute|
|West Bank||0.26 per minute||0.26 per minute|
|Yemen||0.24 per minute||0.24 per minute|
|Zambia||0.14 per minute||0.22 per minute|
|Zimbabwe||0.17 per minute||0.59 per minute|
Join us on Facebook for a chance to win $20.00 of free inmate calling! Like the page and play the lottery for your chance to win. You get multiple chances to win so return to our Facebook page and play often. We will be choosing one lucky customer at random each month. To qualify you must be a current customer and like the CheapJailCalls.com Facebook page. The more you play the more chances you have to win.
Important account information!
Questions about the information in your account? Click the newly installed "Info" button on the right corner of your account pages for more insight.
If you are using our service for a federal facility, these e-mails are probably of less use to you since the inmates are only allowed 300 minutes. However, some customers sign up for service on a date that does not match up with the inmate's renewal at the prison. In this case there can be some overlap and the e-mails can alert you to that overlap so that you can add additional funds to cover it.
Month-to-month calling plan customers
If you are a month-to-month calling plan customer, please keep in mind that your monthly renewal includes $2.99 for the cost of your phone number. When you make your monthly payment you are paying $2.99 for the phone number and $15.00 for 300 minutes of service for a total of $17.99.
If you are set up for automatic bill payment you are charged $17.99. $2.99 is used to cover the cost of the phone number and the remaining $15.00 is applied to your balance to cover your 300 minutes of talk time.
If you are not set for automatic bill payment, $2.99 will automatically be deducted from your account balance to cover the cost of your phone number each month. Any remaining funds will be used toward the actual talk time. This allows you to make payment at a time that is convenient for yourself without having to worry about a break in inmate calling.
We reserve the right to close all accounts that remain inactive for a period of 30 days or more. If you need your account, but expect it to be inactive for longer than 30 days, please contact us to let us know. As long as the account has a positive balance we can keep it open longer with proper notice.
Important Note: After adding funds to your account, please, do not click the back button or refresh the page. Doing so can result in duplicate payments. If you wish to view your balance after making a payment please logout and log back in again.
To help secure your happiness we assess your situation individually to determine if our service is right for you. If our service is not in your best interest we will not sign you up for our service. Our success is based on the care we take with each and every customer individually. See what one of our customers had to say:
I've had this service for about a year. At one point I had to cancel and ask for a refund as my friend was in transition and we were not sure how long he would be in the classification center. I was refunded everything promised and in a timely manner. I knew if my friend would be in a facility that CJC could offer their services there was no doubt I would be back. As much as I would prefer my friend to be home, CJC has made life a lot easier. A 20 minute call went from 12.00 to 2.03 ! Thank you all ! and especially Juan who was so great and helpful ! God bless you guys for running a great honest service ! Potential customers that are researching companies I have one suggestion . Check the BBB . These guys have an A rating . Many others go from F- to at best a C . Not sayng there will not be possible glitches, but if they occur , I have faith these guys will make it right !
If in the event Cheap Jail Calls is unable to provide you with a number that helps save money for your inmate calling, we will happily make a complete refund.
In the case of cancellations, customers will be refunded all but $4.99 of their standing balance if on the Pay-As-You-Go calling plan. With our Unlimited calling plan, once you receive more two phone calls we unfortunately cannot offer any refund.
Once a customer's request for service is processed we immediately incur costs. $4.99 does not cover our costs completely, but it helps.
We begin processing requests for cancellation of our inmate calling service as soon as the request is received. Cheap Jail Calls does not take requests to cancel accounts on any specific time or date. All cancellations take place the same day it is requested. Customers can expect to see their returns within 14 business days of the date of cancellation.
All cancellations should be done via email and include the name of the account holder, and the local number that was issued.
When an account is terminated for any reason you will receive an email notifying you that the account has been closed. Please be sure to log into your account and check to see that we have an email address on file for you so that you can receive all updates about your account.
We are regularly updating our database and closing old accounts. If you have an account that has been inactive for more than 30 days, Cheap Jail Calls reserves the right to close the account. Occasionally there is a good reason for the inactivity and the account needs to remain open. If you find yourself in this situation, just give us a call and let us know so that we can keep your account open and retain your local number. As long as you still have a positive balance we will hold the account open for a reasonable period of time.
Since all accounts are set for automatic termination after 30 days of non-use, it is necessary for all eligible customers to request a refund in writing within 20 business days of termination. If your account is terminated due to non-use and you do not call within 20 days of termination no refund will be processed. If you determine that you no longer need our service for any reason, be sure to contact us for a refund.
All refunds will ONLY be issued to the credit or debit card used for the original sale. If your credit or debit card has been closed please contact your card issuer for a credit balance refund.
Still not sure if Cheap Jail Calls is right for you? Feel free to take a look at more Cheap Jail Calls reviews and our Better Business Bureau rating. Some companies say that they treat people like they want to be treated. We back it up..
Each jail and prison across the country is contracted with a telephone service provider for inmate calling. Unfortunately, there is only one option at each correctional facility but that does not mean that you have to be stuck paying the ridiculous long distance fees that they charge for long distance inmate calls. Why not take advantage of their local rates?
CheapJailCalls helps you do just that! We save you money by providing a local number for the inmate to call. We then connect the local number to your long distance line.
When you set up the prepaid account with the prison or jail telephone service provider, you simply give them the new local number that we have issued you as your new home number. This allows you to take advantage of a local fee instead of paying the much more expensive long distance rate! Our service can pay for itself on the first call!
By calling the telephone number that we issue, the inmate will connect directly to any active home, work, or cell phone number that you choose. There is no extra equipment or alteration to your existing line.
Connect our service to your cell phone so you can go about your day and not miss any inmate telephone calls. With CheapJailCalls, there will be no more having to wait at home for your loved one's jail or prison phone calls.
1. Contact us and we will provide you with a local number for the inmate to call.
2. Call the telephone service provider for the jail or prison where the inmate is located to set up your prepaid collect call account, as usual, using the number we have issued you. If the inmate can make prepaid collect calls using a debit account, or an inmate calling card, skip this step.
3. Have the inmate call the phone number we have issued.
4. Receive calls from jail or prison as usual only at a much cheaper price.
Call Us Today! 1-800-526-1170
Receiving inmate calls can be stressful enough without worrying about navigating the inmate calling process. Most people have never received inmate telephone calls before. You want a knowledgeable staff that can provide you with all of the details quickly and answer all of your questions professionally. You want to deal with a company you can trust. In over two years of business Cheap Jail Calls has acquired an unmatched reputation for reliable service and quality support. Don’t take our word for it. Read our customer reviews and see for yourself or go to our Facebook page and see the faces of some of those same customers. Still not satisfied? We gladly provide you with an opportunity to review our Better Business Bureau rating so that you can decide for yourself.
These are just some of the benefits of our service:
Hassle free activation - When you activate a calling account with CheapJailCalls.com we make it easy. This is how the process works. When you call our office we ask a few basic question to be certain that we can save you money on your inmate phone calls. If we cannot save you money we will not activate an account. After a brief qualification process we will take your information and have an active local number available for your use in minutes. No waiting around for hours or even days for a call back like some companies.
Low Price. You are only charged for the minutes you use. Not only is our pricing competitive but we charge the same price no matter which jail or prison you would like to connect with. It is the same service so why do some companies charge you more money for some correctional facilities than they do for others?
Live Customer Service. Many times customers activate service with a company that requires them to complete the process via e-mail. All the promises in the world do not make a difference if the inmate telephone service you choose does not answer the phone when you have questions or complications. With Cheap Jail Calls you will get free live support throughout the life of your account. We are available from 8 a.m. - 10 p.m. 7 days a week (yes, that includes weekends) to answer any questions you might have. What are you waiting for? Call us today, at 1.800.526.1170, and find out for yourself.
Instant activation. You want service as soon as possible and we can deliver. We will provide you with a new local number within 30 minutes of activation so that you start saving money on your inmate calls right away. Some companies ask you to sign up on line or by email. Meanwhile you sit in the dark wondering when you will get your local number and how soon you can receive inmate calls.
Easy to purchase additional talk time. You can access your account and add funds at any time. Just click the "My Account" button at the top of the page to log in. We require a $10.00 minimum transaction for payments processed online and through our automated telephone system. When speaking to staff to process a payment, $15.00 is the minimum requirement.
Friendly knowledgeable staff. We are here to help you with any questions you might have both before and after sign up. The process of receiving inmate calls can be very confusing and you need someone you can count on to give you all of the information you need to get started.
Easy account access and bill payment. Access your account online and add funds anytime you wish. When paying with credit or debit we can set up your account with automatic renewal so you do not have to worry about missing a payment. Also, feel free to ask us about our auto-replenish feature that will allow you to be billed automatically whenever your account reaches a balance you choose.
We keep you informed. When your balance reaches $5.00 or less your will receive an e-mail alert. You can then login to your account on line or contact us to add funds.
Add additional lines. You can add as many lines to your account as you wish for just $2.99 per month for each additional number.
Low cost international calling. We provide the lowest possible cost for inmate telephone calls made to international destinations. Take a look at our international calling page for rates to the numerous land and mobile destinations we serve.
Cancel anytime. You are under no obligation to use our service for any period of time. You can end your month-to-month service whenever you like. Long term calling plans can be cancelled also but they will be prorated for the cost of a month-to-month calling plan before a refund is made. We just ask that you give us three days’ notice so that we can end your service and you do not get billed for the next month.
Receive prepaid collect calls on your cell phone. Some companies will not allow you to receive inmate telephone calls on your cell phone. No more having to wait at home for your inmate to call. Our service can help you stay in touch while on the go by connecting our local number to your mobile phone.
No hassle changing numbers when the inmate transfers. Inmates get transferred often and you want to be sure that you will continue to receive your inmate calls with out any break in your service. When your inmate gets to their new destination, just contact us and we will replace all of your local numbers at a cost of $2.99 each.
Control your spending limit. Our customers save a lot of money on calls which means the inmate calls more often. Having online access to your account will allow you to add funds as necessary and enable you to control the amount of money you spend on inmate calling.
Easily change your destination number. Occasionally customers change their home or cellular number. No problem! Just give us a call and we will connect our service to your new number any time at no extra charge. Please keep in mind that if there is an excessive amounty of requests for number changes, CheapJailCalls.com reserves the right to charge $2.99 for each request.
Unmatched reputation. We have the best reputation in the business. Don't take our word for it! Check our BBB listing and see for yourself.
By subscribing to CheapJailCalls.com inmate telephone service you are agreeing to the following terms and conditions.
The following terms and conditions of service, also referred to as "agreement," “terms,” or "service plan," make up the entire agreement between Verdandi Enterprises LLC, DBA CheapJailCalls.com, hereafter referred to as "CheapJailCalls.com," "we," "us," or "our," and the user of CheapJailCalls.com communication services, hereafter referred to as "subscriber," "you," "your," “account,” “user,” or “customer,” with respect to CheapJailCalls.com products and services provided through the website and/or by speaking with a customer service representative. This agreement applies to all lines, products and services purchased from, or under the control of, CheapJailCalls.com. By activating an account with CheapJailCalls.com you are agreeing to the following terms and accepting responsibility for becoming aware of all future changes to our service policy as it applies to your service.
Changes to This Agreement
CheapJailCalls.com permanently posts all terms and conditions of service on our website and does not offer paper copies for any reason. We reserve the right to make changes to this policy without notice. By subscribing to the CheapJailCalls.com service, user agrees that we may provide them with email updates regarding notices, changes in the agreement or terms of service, or other general information about our service. We will do our best to notify all current customers by email as changes are made to the agreement but it remains the user’s responsibility to review the terms posted on our company website for updates. In the event that CheapJailCalls.com is forced to alter the service agreement, every subscriber who is a customer at the time of the change will have the option to terminate service within 7 days of change to the agreement. By activating an account, you are acknowledging our right to make future modifications to this agreement. Furthermore, you are accepting the revised terms as they are posted on www.CheapJailCalls.com unless you notify us by phone or email within 7 days of the change to request termination. Updates will supersede all previous agreed upon terms without limitation. Continued use of our service will imply acceptance of the revised service agreement.
Responsibilities of the Subscriber
By activating an account, you acknowledge that you will not use the CheapJailCalls.com service for unlawful or abusive purposes or in such a way that it damages the reputation of our company, its employees, third parties, or the public in general. The subscriber assumes all responsibility for knowing the rules and regulations of the facility in which they plan to use our service and will not hold our company responsible for any changes that may occur resulting in loss or interference of service. You accept responsibility for use of our service by guests, employees, family members, relatives, co-habitants, friends and acquaintances both known and unknown. All users will use the CheapJailCalls.com service in accordance with all local, state, federal and international laws as well as the rules and regulations set forth by the facility in which they are housed.
You agree that you completely understand how to set up the CheapJailCalls.com service in accordance with the respective correctional facility guide lines and the process each inmate must use within their respective facility to take advantage of our service. We are not responsible for the length of time it takes you, the inmate or the correctional facility to activate the number issued to you through CheapJailCalls.com for use at the respective facility. User acknowledges that we have no more to do with the process of setting up a call after a local number is provided to the subscriber. User understands that we have nothing to do with the amount of time it takes each facility to allow the inmate to make use of our service. All questions about complications of activation after we have issued you a number must be directed to the facility in which the number will be used. As a subscriber, you understand that you are responsible for payment despite the length of time taken to make use of all new numbers.
CheapJailCalls.com is not liable for any information or content that a subscriber submits to this service. By activating an account with CheapJailCalls.com, each customer is assuming responsibility and liability for the aforementioned entries into our system. We will not be held accountable for the deletion of any subscriber content.
You agree to make us aware of all changes to your account information. Termination of service or failure to receive updates or notifications for this reason is the fault of the user. Subscriber is responsible for maintaining the confidentiality of the phone number(s) issued as well as the sensitive information that is presented to us as part of your service with CheapJailCalls.com. You are required to notify us immediately if the security of an account is compromised in any way. Any damages resulting in the failure to do so will be the burden of the user.
CheapJailCalls.com must be notified immediately if: the subscriber’s payment method expires, the account is closed, billing address changes, email address changes, or the payment method is cancelled or replaced due to loss or theft.
Each subscriber will activate the CheapJailCalls.com service to connect the number provided with a number under the control of the subscriber only.
We are in no way responsible for costs of phone service beyond that charged for our service either during or after your term of service. All third party charges, including but not limited to, cellular phone fees, Bureau of Prison fees, or local toll charges required by the facility phone service provider are the responsibility of the user. It is the subscriber’s responsibility to understand what, if any, charges are applied by third parties outside of our service.
Payment for Services
All payment transactions will be processed immediately upon enrollment of our service. Since all calling plans are prepaid, all charges will be assessed no matter how many minutes of the purchased plan are used by the subscriber in any given month. The terms of the selected service shall continue for the life of the account. This agreement is with the subscriber only and is non-transferable. The subscriber is solely responsible for payment of the CheapJailCalls.com service.
CheapJailCalls.com will charge the rates that are in affect at the time of subscription. We reserve the right to raise or lower prices for subscriptions at any time. Those updated prices will go into effect immediately upon being posted on our website www.CheapJailCalls.com. The prices on our website will be the price charged all new users. We may, however, offer introductory, reduced or alternate pricing at our discretion for any reason deemed appropriate by us.
All billing cycles begin on the date the local number is assigned to the user’s account. CheapJailCalls.com may change the accepted payment methods at any time. The name and address of the subscriber must reflect that of the account from which the payment method is made. When paying by credit or debit, subscriber authorizes CheapJailCalls.com to charge the amount owed, then or later, to that account. Payment by credit or debit also allows for the deduction of funds from that account for renewed service when the term ends and CheapJailCalls.com is not notified with orders to terminate. The user’s account will be charged for a renewed service if not contacted before the last 7 days of the agreement. Deductions for renewed service will take place within the last 7 days of the current service term.
By subscribing to our service each customer will be assigned a unique, exclusive, non-transferable, local number with which to make use of the CheapJailCalls.com service. The user has no ownership rights to their specific number. All subscriptions are provided on a prepay basis. No local number will be issued and service will not be activated until service is paid for in full. This service has no agreements, billing or otherwise, with any of the institution phone service providers and cannot be used for collect calls. In order to receive collect calls the subscriber must establish a prepaid account with the current prison phone service provider. The customer assumes the responsibility of employing alternate means to ensure that calls are not billed as collect. This can done by using a prepaid account with the facility's provider, inmate calling cards or through the inmate's commissary account.
The subscriber is initiating service with CheapJailCalls.com with the understanding that it is a basic service providing a local number with which to save money on long distance calls anywhere in North America. You understand that each account is activated to allow a predetermined quantity of minutes of talk time unless special terms are agreed upon in writing between the subscriber and authorized CheapJailCalls.com staff. All additional numbers purchased by the user outside of the normal minutes per month calling plans will be employed to work in accordance with the allotted number of minutes provided with the plan purchased unless an alternate agreement is reached and agreed upon in writing.
No additional services such as caller ID, 411, voicemail and the like are included with this service. Our customer service may be contacted for more information about additional services and costs if you wish to include them in your service.
All numbers are programmed to connect the inmate with only one destination number. CheapJailCalls.com can provide each customer with as many local numbers as needed in order to connect with other destination numbers as needed when available. Each subscriber has the option to order multiple numbers to work along with a single calling plan or multiple calling plans to take advantage of a greater number of minutes.
CheapJailCalls.com takes steps to ensure that all numbers provided will save the user on calls after including the cost of making a normal local call with the facility’s telephone service provider. However, it is the user’s responsibility to ensure that the CheapJailCalls.com service is compatible with the rules, regulations, equipment and current telephone service in the facility in which the inmate is housed.
Changing Service Due to Transfer
In the event that an inmate is transferred to a new facility it is the subscriber’s responsibility to notify CheapJailCalls.com to make us aware of the change in the inmate’s location and need for a new local number. We will then create a new local number for the same account to continue the service at no additional cost to the subscriber. However, it may take up to one 72 hours or more for the issuance of a new local number. We will do our best to accommodate the customer but we will not guarantee that the new number will allow for the same low cost of calling service as under the circumstances prior to transfer. This is due to the fluctuation in rates of the various providers already in place and offering regular service to prisons across the country. CheapJailCalls.com has no agreement with these service providers and is in no way responsible for charges beyond that of which is paid for the CheapJailCalls.com service.
CheapJailCalls.com will provide you service until you decide to cancel when paying with a debit card or credit card. All Service terms begin on the date the local number was issued and end the day before the respective date in the future depending upon the length of the agreement. All subscriptions are automatically renewed for the same period of time as the original service agreement unless we are notified before the last 7 days of service on the current agreement. Renewal will continue as usual without a break in the service starting the day after the end date of the previous term. All renewal costs will be governed by the most updated CheapJailCalls.com terms and conditions in affect at that time of renewal. The renewed service package purchased will not necessarily reflect a past sale price if it is no longer available or in affect.
Termination of Service
The subscriber is responsible for all costs of the service package, and any additional lines purchased, in the event of early termination brought about by just cause do to a violation of the service agreement. This includes the portion of the service purchased but not yet used. Early termination for this reason will not be pro-rated and no refund will be issued in part or in full.
If CheapJailCalls.com terminates service without cause, the user will only be responsible for the charges accrued up to the date of termination. If service is terminated by us without cause, all partial time frames will be pro-rated according to the cost quoted at the time of activation.
In the event that the subscriber wishes to terminate service do to an alteration of the agreement, the user must do so within 7 days of the date the alteration was posted on our website. Notice of termination must be given by the account holder and given to us by phone or by email. If you opt out of your service for this reason, you will be billed a pro-rated charge according to the price quoted at the time of activation.
If the subscriber wishes to terminate service before the end of the terms of a service plan for any reason, the account will be pro-rated according to the current, monthly service plan costs regardless of the service plan purchased. In this case deactivation will be initiated at the end of the month as if it were a normal monthly billing cycle.
CheapJailCalls.com reserves the right to terminate, disallow activation or extend service if we believe any information submitted to be inaccurate, false, incomplete or not current. We maintain the option to terminate service at any time without notice for all situations specifically stated in this agreement as well as for any other unforeseen situation that may arise. CheapJailCalls.com reserves the right to terminate or restrict service at its discretion without notice. CheapJailCalls.com can stop accepting the subscriber's payments or payment method at any time without notice.
Only the account holder will be allowed to cancel an account. An account can be closed by calling CheapJailCalls.com at 1.800.526.1170 between the hours of 8:00 a.m. and 8:00 p.m., Eastern Standard Time, 7 days a week. All subscribers who do not use the appropriate channel for termination will remain responsible for the cost of continued service.
Subscriber understands it is difficult for CheapJailCalls.com to distinguish between credit and debit cards. Subscriber agrees to waive all rights under Regulation "E" ELECTRONIC FUND TRANSFERS of the Federal Deposit Insurance Corporation laws and regulations, to receive 10 days advanced notice from us regarding the amount to be debited from the user’s account. While CheapJailCalls.com may provide billing messages from time to time, we are not obligated to do so. CheapJailCalls.com may change or cease said messages at any time without notice to you.
Cancellations and Refunds
CheapJailCalls.com maintains the right to grant or refuse refunds in part or in full. Failure to cancel service prior to the next billing date will result in a renewal of service and a charge of the customer’s credit card or debit card when this method is used to purchase service. To avoid renewal, contact CheapJailCalls.com by phone or by email to terminate service before the last 7 days of the billing cycle. When other payment methods are used, and payment is not received for renewal, service will be terminated at the end of the service term.
CheapJailCalls.com does not offer credit or refund for interruption of any service provided by or purchased from us.
Dispute Resolution and Binding Arbitration
All disputes or claims arising under this Agreement shall be presented in writing to the other party. If the parties are unable to resolve the dispute or claim within thirty (30) days of receipt of written notice thereof, the dispute or claim shall be arbitrated by a mutually agreed upon neutral third party. This agreement to arbitrate is intended to be given the broadest possible meaning under the law including, but not limited to, disputes and claims arising out of or relating to any aspect of the relationship between you and CheapJailCalls.com, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory; disputes and claims that arose before this or any prior agreement (including, but not limited to, claims relating to advertising); disputes and claims that may arise after the termination of this agreement; disputes and claims that are currently the subject of individual litigation; disputes and claims that are currently the subject of purported class action litigation in which subscriber is not a member of a certified class; and disputes and claims concerning the scope of this arbitration provision. Reference to CheapJailCalls.com and subscriber include their respective subsidiaries, affiliates, agents, employees, predecessors in interest, and successors and assigns, as well as all authorized or unauthorized users or beneficiaries of the service under this agreement or any prior agreements between you and CheapJailCalls.com.
Service may be monitored for violations of this agreement. CheapJailCall.com may block or terminate service for suspected violations of this agreement or to protect our service or employees.
Subscriber understands that there is the possibility that an account could be monitored by law enforcement under, but not limited to, the following circumstances:
No Third Party Beneficiaries
No one other than the user has rights to reimbursement, remedy or claim under the terms of this agreement.
As is Services
You agree that our services are provided "as is," except to the extent provided below. CheapJailCalls.com will not be held responsible for any transmission sent through the CheapJailCalls.com service or its content.
No Warranties on Service
We make no warranties, express or implied, including but not limited to, any implied warranties of merchantability, fitness of the service or device for a particular purpose, title or non-infringement or any warranty arising by usage of trade, course of dealing or course of performance. In addition, we do not warrant that the service or device will be without failure, delay, interruption, error, omission, degradation of voice quality, or loss of content, data, or information.
Neither CheapJailCalls.com nor its officers, directors, employees, affiliates or agents, or any other service provider or vendor who furnishes services, devices, or products to the customer for our service will be liable for unauthorized access to our or your transmission facilities or premises or equipment or for unauthorized access to, or alteration, theft, or destruction of, customer's data files, programs, procedures, or information through accident, fraudulent means, devices, or any other method, regardless of whether such damage occurs as a result of CheapJailCalls.com or its service providers' or vendors' negligence. Statements and descriptions concerning our service or device, if any, by CheapJailCalls.com or CheapJailCalls.com agents or installers, are informational and are not given as a warranty of any kind.
Limitation of Liability
We will not be liable for any delay or failure to provide service, at any time or any interruption or degradation of voice quality that is caused by any of the following:
User agrees to indemnify, defend, and hold harmless CheapJailCalls.com, our managers, directors, employees, independent contractors, and agents, and defend any action brought against same with respect to any claim, demand, cause of action, debt or liability including reasonable attorney's fees, to the extent that such action is based upon a claim arising out of or relating to subscriber’s use of/and or access to the telephone line provided by CheapJailCalls.com. User specifically acknowledges that CheapJailCalls.com shall not be liable to customer for losses, if any, incurred as a result of fraudulent or unauthorized misuse of CheapJailCalls.com service.
The law of the state of Florida will govern this agreement, and the relationship between CheapJailCalls.com and the user, except in the instances that are preempted by federal law.
The privacy of our customers is very important. We do not share or sell any of the information submitted by you when activating our service.
None of the numbers issued by CheapJailCalls.com will be publicized in any commercial directory or sold for commercial purposes.
The information you have provided CheapJailCalls.com is for use in activating your account and providing account management features such as e-mail and text message alerts/updates. By activaiting an account with CheapJailCalls.com you are agreeeing to receive email and text message updates to include, but not limited to, balance notications, account closures, and changes in service.
Copyright and Trademark
Any infringement of our copyrights, trademarks, logos, materials or services may result in civil or criminal prosecution.
The provisions of this agreement that by their sense and context are intended to survive the termination or expiration of this agreement shall survive.
You promise that you are of legal age to enter into this agreement and that you have read and understand fully its terms and conditions.
If any part of this agreement is legally declared invalid or unenforceable, all other parts of this agreement will remain valid and enforceable. This invalidity or non-enforceability will not invalidate or render unenforceable any other portion of this agreement.
P.O. Box 8245
Tampa, FL 33674
Long distance collect calls from an inmate can be very expensive. Unless you have a number that is local to the jail or prison, you will be charged a lot of money to recieve inmate phone calls. Using our local number you can eliminate the long distance portion of the call and save you up to 80%. That means you can talk longer with the money you are now spending.
Unfortunately, each jail and prison has a contract with the company that provides telephone service to their facility. These companies include PCS, Paytel, Global Tel Link, and Value Added Commmunications just to name a few. There is no way around them so taking advantage of their local rate is the next best option. We help you to use their service for less money by making every call a local call.
An inmate can reach you anywhere. The inmate calling will be able to reach you at home, work or on your cell phone just like anyone else can as long as you accept the call. In fact, many people purchase our service just to allow inmates to make collect calls to cell phones from jail or prison. This way you can carry on with your day without having to wait by your home phone for your inmate telephone calls.
For most people, 300 minutes of talk time is perfect. However, we can offer more minutes for just ¢5 per minute. When adding minutes to your calling plan you can add as many as you would like. If you are adding minutes to your account between renewals we require a $10.00 minimum.
When all of the minutes in your calling plan have been used for the month your account will automatically be blocked. You then have the option of waiting until the subscription's cycle starts over or you can purchase additonal minutes. If you know how many minutes you might need each month it is best to add them to your monthly subscription so you will not have to worry about a break in your service.
All minutes that are purchased as part of a 300 minute calling plan will not roll over. All extra minutes that are purchased beyond the 300 minute monthly calling plans will roll over.
An inmate will be able to call nearly anywhere in the world with our service. Since the costs covered on our pricing page reflect the calling plans for anywhere in North America, you will need to contact us for pricing when making jail phone calls or prison phone calls outside of the U.S. and Canada.
Our service will work for federal prisons, state prisons and county jails alike. This service will work anywhere that a local number is needed to lower the cost of making long distance phone calls.
CheapJailCalls.com has no relationship with the current telephone service providers at any correctional facilities. They have exclusive rights to provide service. We work independently to make their service cheaper.
No additional equipment is needed. The inmate telephone calls will be made as usual and you will receive them as usual, only cheaper!
The inmate will not have to do anything any differently than they are already doing to make use of a traditional phone number. If they have to add the number to an approved call list they just submit the information like any ordinary phone number. Please keep in mind that the approval process can take several days depending upon the jail or prison's procedure so please plan accordingly.
Our service will not work with traditional collect call systems. Our system will work with prepay systems only and you must employ means to ensure that your inmate calls are not billed as collect. This can be done by using a prepaid account with the current jail or prison telephone service provider, inmate calling cards, or by deduction from the inmate's telephone debit account.
It is unlikely that CheapJailCalls.com will be able to save you money on inmate collect calls if you already live near the facility from which you intend to receive calls. Some people, however, use our service simply to allow the inmate to make collect calls to cell phones from jail or prison when the cell phone is not registered locally.
If you would like terminate your inmate telephone service for any reason, just contact us and we will deactivate it. We will bill you for each month of service to that point and you are no longer obligated to the service plan. If you are using the reoccurring billing feature, a request for termination must be received 7 days before the start of the next billing cycle to avoid being charged for the next month. If you order service and decide to cancel without cause after service is requested but before it is used you will still be billed $4.99 to cover our cost of obtaining the number. Their will be no refunds after one week or after the number is used.
In the event of early termination of our longterm calling plans, you will be billed at the current rate of the month-to-month calling plan for all of the months of service that were used up until termination. You will be refunded the remaining funds but you will not receive the discounted cost of a long term plan.
For all customers who set up an account there's immediate activation. As long as you are setting up within our business hours (8 a.m. - 8 p.m.) you will receive your brand new local number instantly.
In the event that an inmate is transferred, we will provide you with a new local number at no extra cost. If a local number cannot be obtained to save you money then we will discontinue your service and return all funds remaining on long term calling plans. The refund would be calculated at the current cost of the month-to-month calling plan for all service up until termination.
If you need to change the destination number that will receive calls from your inmate, just give us a call and we will take care of it at no extra charge. We will do everything we can so that there is no delay in receiving your cheap jail calls.
When paying with a credit card or debit card, we automatically renew your account at the end of your service term. Reoccurring billing is available so that you do not have to worry about losing contact with your loved one in jail or prison for any length of time while you reactivate your account. If you do not wish to use this function just let us know and we will deactivate it.