Combined Public Communications
Everything you need to know about Combined Public Communications. Below CheapJailCalls.com customers can find the information they will need to use our service at facilities where the phone calls are governed by Combined Public Communicatios. Feel free to contact us at 1.800.526.1170 for any information that can not be found here.
Every correctional institution whether county, state, or federal has a telephone provider who services them and therefore sets their own pricing, which is exorbitant. The cost of the calls increases with the further away from the institution the inmate has to call. CheapJailCalls.com can help you avoid long distance collect calls charges by providing you with a local to the institution where the inmate call originates. Besides being the most cost effective, it allows you to eliminate the hassle of dealing with Combined Public Communications and trying to navigate through the process of setting up and managing your account. You also avoid having to pay the various taxes and processing fees that come along with using their Talk Time/CSA products. If after considering this you still want to set up an account with them, here are their options:
There are 3 options:
Pre-Paid- Once funds are deposited the inmate can only use them to call you and no one else.
Pin-Debit- Allows inmates to call phone numbers on their allowed numbers list. Not all institutions offer them and those who do may have monthly limits.
Calling Cards- They are purchased by the inmate through the facility’s commissary and the recipient will not be charged for the call. However, not every institution offers them.
The contact number for all 3 options is (800) 849-608
Pay to: CSA or Customer Service of America
Mail to: PO Box 1809; Yulee, FL 32041
Include your telephone number and name of the facility for Prepaid accounts or inmate's name and PIN ID for PinDebit.
PinDebit is not available at all facilities. Please call CSA for more details
Western Union Quick Collect
Pay To: CSA or Customer Service of America
Code City: CL567
State: GA (not required on all Quick Collect forms)
Sender's Account # w/Company: Telephone# & the Facility Name
There is no Promo Code.
Payment can take 2-3 hours to process
Credit Card Payment
Convenience Fee: $10.00
Use your VISA or Mastercard by calling (800) 849-6081 $25.00 Minimum / $100 Maximum
($250.00 Max. 7-day limit)
TOLL FREE PHONE NUMBER
CINCINNATI AREA PHONE NUMBER
P.O. Box 76573
Highland Heights, KY 41076
Blocked Call Resolution
Some of the reasons your call might be blocked include:
- Combined Public Communications might not have a billing contract with your local telephone service provider preventing you from receiving collect calls.
- Your local telephone service provider has a block on the line.
- Your local telephone service provider does not allow collect calls.
- Your prepaid collect inmate call account has run out of funds and you need to add more
It is possible that your call could be dropped during an inmate call from jail or prison. CSA does not issue credit for any inmate calls that are dropped due to a 3-way attempt. Some of the reasons a call would be considered a 3-way attempt and dropped by CSA include:
- Setting the phone down hard.
- Static on the line.
- Pushing a dial button.
- Allowing someone to pick up another phone connected to the line you are on.
- Accepting a call and then trying to forward it to another number.
- Taking an incoming call.